Why being CQC-registered matters
When you choose a remote testing service, or private home test, it’s vital to ensure it’s CQC-registered. We know how important it is for our patients to be assured that the service we are providing meets the highest standards of care – that’s why both our Home Sleep Apnoea Test and our Home Heart Holter Monitoring Test are fully CQC-registered.
The CQC or Care Quality Commission is the independent regulator of health and social care in England. They register care providers such as;
- Care homes
- Services in your home
- Clinics
- Dentists
- GP services
- Hospitals
- Community services
- Mental health services
- Health Service providers
The CQC can be likened to Trading Standards who help protect our consumer rights. The CQC act in exactly the same way to ensure any aspect of care we could ever have a need to access, is being delivered to the highest standard. Being registered with the CQC means that services are inspected to ensure they are safe and effective and provide the highest quality care. Where services fall short of expectations, the CQC work with care providers to help them improve and reach the desired standard. A CQC registered service can expect to be monitored and inspected and regulated continuously, and where necessary supported to take action to improve failing standards of care.
There are fundamental standards that any service has to provide and against which they will be inspected to ensure these standards are maintained. An example is person-centric care, which means the care you receive should be tailored to your individual needs, you must be treated with dignity and respect, and care must be delivered safely to ensure any care you receive doesn’t cause harm and is delivered by suitably qualified professionals.
Being assured of the highest quality standards of care and service provision
Whether you choose a private provider of care, or a private at home sleep apnoea testing service like ours for example, you should expect that care to be provided to the high standards set out by the CQC.
It’s the best way to ensure you will receive the very best health care and service and let’s face it, if you are paying privately rather than accessing an NHS service, you have even more reason to ensure the service is delivered to the highest of standards. Regardless, any service you engage with, either NHS or private, you have the right to expect to be treated safely, with dignity and care and compassion and if you have concerns over any aspect of the care you receive, you should inform the CQC who will investigate your complaint and where necessary, take action to help your service provider improve care quality standards.
How can we help you?
If you would like to chat with us for some help and advice about home sleep testing or heart monitoring, please do get in touch.
If you would like more information on the CQC please visit their website https://www.cqc.org.uk/